The Ultimate Guide to Car Rental in Kigali City

Kigali, a city of a thousand hills, is the gateway to Rwanda’s stunning landscapes and rich culture. While taxis and public transport can get you around the capital, renting a car gives you the freedom to explore at your own pace, from the bustling city streets to the untamed wilderness of the national parks. This ultimate guide will walk you through everything you need to know to make your car rental in Kigali city seamless and stress-free.

1. Before You Book: Essential Preparation

A well-planned rental starts long before you arrive at Kigali International Airport (KGL).

• Documentation is key: For tourists, the most important document is your valid foreign driver’s license.³ While a Rwandan license is not required for short-term visitors, some companies may ask for an International Driving Permit (IDP).⁴ It’s a good idea to have one, as it serves as a translation of your license into multiple languages and can be useful at police checkpoints.⁵ You will also need your passport and a credit card for the security deposit.⁶
• Know your age requirements: Most car rental companies in Kigali require drivers to be at least 21 years old and have held a license for a minimum of one year.⁷ Some may have higher age requirements for certain vehicle types.
• The right vehicle for the journey: Your choice of car should be dictated by your itinerary.
  • City driving: If you’re staying within Kigali, a compact, fuel-efficient sedan or a small SUV is a great choice. The city’s roads are generally well-maintained, and these cars are easy to maneuver and park.
  • Countrywide exploration: If you plan to venture to national parks like Akagera, Volcanoes, or Nyungwe, or if you’re heading to Lake Kivu, a 4×4 vehicle is highly recommended.⁸ The roads in rural areas can be unpaved, hilly, and challenging, especially during the rainy season.⁹ A sturdy Toyota Land Cruiser or a RAV4 will give you the peace of mind and capability you need.

2. Choosing a Car Rental Company

Kigali has a mix of international and local car rental companies, each with its own advantages.

• International Brands: Companies like Europcar offer a high standard of service and a well-maintained fleet, but their prices can be higher.
• Local Agencies: Local companies often provide more competitive rates and a more personalized service. They also have a deep understanding of local driving conditions and can offer valuable advice. It’s important to research their reputation and read customer reviews to ensure they are reliable.
• Comparing prices: Use online travel aggregators to compare prices from different companies.¹⁰ However, don’t forget to check the websites of local companies directly, as they may not be listed on these platforms.

3. Understanding Costs and Fees

Beyond the daily rental rate, several other costs can impact your final bill.

• Insurance: Most reputable companies include basic insurance in their price, but it’s crucial to understand what is covered.¹¹ Look for a “comprehensive” policy that covers damage to the vehicle. Be aware of the excess fee, which is the amount you are liable to pay in case of an accident. You may have the option to purchase additional insurance to reduce or eliminate this excess.¹²
• Fuel Policy: The most common policy is “full-to-full,” meaning you receive the car with a full tank and must return it the same way.¹³ This is generally the most cost-effective option.
• Airport Surcharges: Picking up your car at Kigali International Airport is convenient but often comes with an additional fee.¹⁴ You might save a small amount by taking a taxi to a city-based office, but for many, the airport pickup is worth the extra cost.

4. Navigating and Driving in Rwanda

Driving in Rwanda is a unique experience, and it’s essential to be prepared.

• Driving side: In Rwanda, you drive on the right-hand side of the road.¹⁵
• Road conditions: While Kigali’s roads are excellent, be prepared for varying conditions outside the city.¹⁶ Potholes and unpaved roads are common in rural areas.¹⁷
• Speed limits: The speed limit in towns is typically 40 km/h, and on open roads, it’s generally 60-80 km/h. Be mindful of police checkpoints, which are common and where speed is often checked.
• Local drivers and pedestrians: Be cautious of motorcyclists (known as “motos”), who are a common sight and may weave through traffic.¹⁸ Also, be aware of pedestrians and livestock, which can unexpectedly cross the road, especially in rural areas.¹⁹
• GPS and maps: While some companies offer GPS as an add-on, it’s often more reliable to use a smartphone with a downloaded offline map (like Google Maps or Maps.me). Internet connectivity can be spotty in remote parts of the country.²⁰

5. What to Do in Case of an Emergency

Even the best-planned trips can have unexpected issues.

• Roadside assistance: Make sure you have the contact information for your rental company’s 24/7 roadside assistance. They can help with mechanical issues, flat tires, or in the event of an accident.
• Police: If you are involved in an accident, contact the police immediately. The rental company will also need a police report for insurance purposes.
• Emergency contacts: Save the contact numbers for local emergency services and your embassy or consulate.²¹

By following this guide, you can confidently navigate the process of renting a car in Kigali, giving you the freedom to explore all that this beautiful country has to offer. To book a rental car in Rwanda’s capital city, simply contact us now on +256-700135510 to speak with the reservations team.